Great Janitorial Services – 8 Qualities to Look For

The best janitorial services are those who meet each of the qualities below. Some of these qualities may be more important to you than others, but you may have also have additional requirements that are specific to your business. Either way, hiring the right janitorial service can help keep your office space looking clean and pristine to create a great environment for both your customers and employees. But not all janitorial companies are created equal. Therefore, it’s important to have an understanding of what qualities to look for in a commercial cleaning service. There are several qualities that set a great janitorial service apart from a mediocre one. Let’s take a look at some of them.

Commercial Janitorial Services Quality #1: Consistent Work

One of the most important qualities to look for in a janitorial service is consistent and systematic work. The best janitorial services will have a standard system of best practices that they follow with every cleaning. This ensures that your space is cleaned thoroughly and consistently. A standardized workflow also ensures that your space will be cleaned to the same standard, should your regular cleaning team be unavailable and someone else needs to fill in.

Janitorial Companies Quality #2: Experience

Experience is something to look for when selecting a janitorial company. Experienced janitorial companies know how to address your specific needs while maintaining a professional workforce. An experienced cleaning company generally will use the most effective and efficient products and will have solutions to just about any problem you are facing. Because they’ve likely seen the situation before, they are likely to have systems in place to resolve it. Some even provide handyman services, which allow them to solve just about any maintenance concern.

Commercial Janitorial Company Quality #3: Great Customer Service

Exceptional customer service is no exception when looking for a janitorial company. The best companies will devote time and energy to providing great customer service because they understand that communication is essential for their customers’ happiness. A best janitorial company will be easy to contact and communicate with and will eagerly respond to questions and concerns quickly and thoroughly. Additionally, they should be able to provide references and testimonials from other clients who use their services.

Janitor Service Quality #4: Efficiency

Efficiency is an important quality of a great janitorial service company, but efficiency should not replace consistency and quality. Your janitorial service should work quickly and efficiently, using standard practices that do not sacrifice quality and thorough workmanship.

Janitorial Company Quality #5: Proper Tools and Equipment

It is also important for a janitorial company to have the proper tools and equipment to get the job done. Cleaning companies should have a variety of tools for various situations, allowing them to thoroughly clean each area of your facility. A great janitorial company will also be aware of new products and tools that are available, and they will regularly assess if these tools will help them provide even better results for their clients.

Janitorial Services Quality #6: A Professional Team

One of the most important qualities to look for in a janitorial service is professionalism. You may be impressed with the attentiveness and professionalism of the owner or manager of the cleaning company, but it is equally important that you be impressed with the janitorial team also. If that attitude is not reflected in the janitorial team, their results will probably not meet your expectations. A great janitorial company has employees that take pride in their work and maintain a high level of professionalism, no matter what situation they are faced with.

Janitorial Service Quality #7: Eco-Friendly Alternatives

Many cleaning companies have the option of using eco-friendly cleaning products that are able to clean and sanitize your building. These companies show concern for the needs of their customers, as well as the environment. If you are unsure whether a janitorial company offers eco-friendly alternatives, ask them.

Commercial Janitor Services #8: Flexibility

Last, but not least, flexibility is an essential quality of good commercial janitorial services. Your cleaning needs may not fit into a regular 9 AM-5 PM day. A good janitorial service will provide flexible cleaning schedules that won’t interfere with your business hours.

Not all janitorial companies are created equal, and not all show concern for their customer’s needs like they should. Companies with consistency, great customer service, and professionalism go above and beyond to make sure their customers are satisfied. If you are looking for a new janitorial service for your business, contact us at CBM today!

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